Florida Department of Children & Families
About the Department
DCF Training
This course is intended for all non-Department staff who access Department of Children and Families (DCF) computer systems. This may include APD employees and contracted providers, as well as users of any DCF confidential computer generated media. All DCF employees and contractors working directly with the Department are required to complete the "Intranet" version to ensure the tracking of course completion. This course provides a brief overview of the Department's rules and guidelines concerning computer security.
Approximate time to complete the course: 23 minutes
NOTE: DCF and APD employees should not use this link as it is not tracked. Instead, use the DCF Web Portal to receive proper credit.
This course has been developed to inform employees and contractors of their responsibilities under the Health Insurance Portability and Accountability Act (HIPAA). This training is required yearly.
Approximate time to complete the course: 12 minutes.
NOTE: DCF and APD employees should not use this link as it is not tracked. Instead, use the DCF Web Portal to receive proper credit.
Service Delivery for the Deaf or Hard-of-Hearing
The Department has entered into a Settlement Agreement with the U.S. Department of Health and Human Services to ensure that auxiliary aids and services are provided for those customers and companions who are deaf and hard-of-hearing.
Child Welfare Leadership Class
The Office of Family Safety is accepting applications for The Child Welfare Leadership Program, Class 7.
Learn about child care training, personnel requirements, director credentials and how to register for training classes in your area.
An online tutorial for Domestic Violence Advocates and their communities.
Other Domestic Violence Training Opportunities
This calendar shows events that are of interest to Domestic Violence Programs and Centers.
ACCESS Program Overview
This presentation provides an overview of the public assistance programs that the Department administers.
My ACCESS Account Training (My Account - Customer)
This course has been developed to help Customers and Staff in using the My Account System. There are four trainings:
- My ACCESS Account - Introduction and Benefit Information
Approximate time to complete 9 minutes - MY ACCESS Account - Completing a Review
Approximate time to complete 8 minutes - My ACCESS Account - Requesting Additional Benefits
Approximate time to complete 7 minutes - My ACCESS Account - Reporting a Change
Approximate time to complete 12 minutes - My ACCESS Account - How to Upload a Document
Approximate time to complete 12 minutes
My Account Client Notice Update
Learn about the new Client Notice Section of My ACCESS ACCOUNT
Other Documentation
My Account Client Notice Guide
My ACCESS Account - Community Partner View
Approximate time to complete 7 minutes
Other Documentation
System Guide | Provider View System Guide | Community Partner View System Guide
ACCESS On-line Application Training
This course has been developed as a tool to help ACCESS Community Partners assist applicants applying for benefits using the on-line application.
Approximate time to complete the course: 22 minutes.
Other Documentation
Web Application Guide | SEPW Guide
This course has been developed to inform ACCESS Community Partners of their rights and responsibilities related to Civil Rights. This course is mandatory for all ACCESS Community Partners who receive funding from the Department. At the end of the course, partners may print and sign their certificate of completion.
Approximate time to complete the course: 37 minutes.
Community Partner Resource Guide
Southern Region "Criminal History Background Screening Training"
This course introduces you to the minimum background screening requirements imposed by Florida Law. The training is designed for providers of services for Child Care, Substance Abuse, Mental Health, and Providers for the Agency for Persons with Disabilities.
Related Forms
- Affidavit of Good Moral Character
- Child Care Attestation of Good Moral Character
- Instructions For Completing a Fingerprint Card
- Request For FDLE Criminal History Information
- Sample Letter for FBI
- Sample Letter for FBI and FDLE
- Status Request Form
* Some of the training modules on this page require Adobe Flash Player.
If you need the Flash Player it may be downloaded here:
