Deaf and Hard-of-Hearing

Information for DCF Service Providers

Training

Required HHS Online Training and Attestation

*UPDATED* Serving Our Customers who are Deaf and Hard-of-Hearing Training Modules released March 20, 2019.

This course is a four-module online training. The first three modules must be completed by all Direct Service Employees (DSEs) and Single Points of Contact (SPOCs). The fourth module is to be completed by SPOCs only.

Be sure to print your certificate of completion for each module and place it in your personnel file. Also, be sure you have the Attestation of Understanding completed and filed as well.

Other Training

Webinar Training

Assistive Listening Devices Training